Privacy Policy

1. Voice and Audio Processing

If you choose a device flow that captures audio for plan-related media, Paxyn may request microphone access. Audio access is user-initiated, optional, and used only to create the media item you requested. Legal basis: consent for microphone access and contract fulfillment when you choose to attach media to your plan.

Unattached audio buffers are processed during the active session only and are discarded when capture ends or is cancelled. Audio that becomes part of a plan-related media file is retained while the associated plan remains active and is removed within 30 days after the plan or file is deleted, except where a legal hold applies.

2. Payments and Credits

Paxyn offers optional credit purchases through Apple in-app purchase. We receive transaction status, product identifiers, and balance updates needed to unlock credits and keep your account ledger accurate. Paxyn does not receive full payment card numbers. Legal basis: contract fulfillment for the credit purchase you initiate and legal obligations for financial recordkeeping.

Purchase records, receipts, and credit ledger entries are retained for 7 years to satisfy accounting, tax, fraud-prevention, and dispute-handling requirements.

3. Analytics and Advertising

If you permit tracking, Paxyn may process advertising identifiers, campaign attribution data, and high-level usage events to measure campaign quality and understand what surfaces inside the app are being used. Tracking is optional and can be disabled in device settings. Legal basis: consent for tracking and legitimate interest for measuring service performance where law permits.

Campaign and diagnostic analytics are generally retained for 90 days unless a longer period is required to investigate fraud, abuse, or security incidents.

4. Camera and Photo Access

Paxyn requests camera access so you can capture cover photos for plans and update your profile portrait without leaving the app. We request photo library access so you can attach existing images to plans and profile updates. These permissions are optional and only activate after your action. Legal basis: consent for media permissions and contract fulfillment when you choose to publish or update content.

5. Photo Library Access

Images you select for plan listings or profile updates are processed to display inside the app and may be stored with the associated plan or profile record. Unused local selections are cleared when you cancel the action. Media attached to a live profile or plan remains available until removed by you or by Paxyn moderation, then is deleted within 30 days from active storage and within 90 days from backup systems.

6. User Content and Community

Paxyn processes user-generated plans, cover images, tags, venue details, remote links, organizer contact fields, save state, attendance state, and moderation reports so the Plan Feed and plan detail screens can operate. Organizer contact is limited to a phone number or a social profile/chat link that opens outside the app. Paxyn does not provide attendee-to-host anonymous chat in the current product flow. Legal basis: contract fulfillment for publishing and displaying your content, plus legitimate interest for community safety and moderation.

If you report or hide a listing, we record the report type, the affected listing, and account identifiers needed to review the issue. Moderation records are retained for up to 2 years to investigate repeat abuse or legal complaints.

7. Information We Collect

• Account and profile data such as name, email address, profile photo, biography, and account preferences.
• Plan data such as titles, descriptions, dates, times, venue details, remote links, tags, guest limits, images, and organizer contact details.
• Activity data such as saved plans, joined plans, report actions, hidden listings, and credit balances.
• Device, diagnostic, and performance data such as crash details, app version, and basic device signals.
• Optional analytics and attribution data when tracking permission is granted.

8. How We Use Your Information

Paxyn uses collected data to authenticate accounts, render the Plan Feed, publish listings, manage guest participation, display organizer contact, operate the AI Planning Desk, process credit purchases, protect the community, and respond to support requests. Legal basis: contract fulfillment for core app operations, consent for optional permissions, and legitimate interest for fraud prevention, moderation, diagnostics, and service improvement.

9. Data Retention

• Account and profile data: retained while your account is active and deleted within 30 days after account deletion, with backups removed within 90 days.
• Published plans and attached media: retained while the plan is active, then removed within 30 days after deletion, with backup copies removed within 90 days.
• Saved-plan and attendance state: retained while your account is active and deleted within 30 days after account deletion.
• AI Planning Desk prompts and responses: retained for up to 30 days for delivery, abuse review, and troubleshooting.
• Purchase and credit records: retained for 7 years.
• Crash logs and analytics: retained for 90 days unless a security investigation requires longer storage.
• Support correspondence: retained for up to 180 days after the request is closed.

10. Third-Party Services

Paxyn uses third-party service categories for payments, cloud hosting and storage, analytics and attribution, AI text processing, crash diagnostics, and external link handling. We share only the data needed for the requested function, under contractual and technical controls appropriate to that service category.

11. Your Rights

You may request access, correction, deletion, export, or restriction of your personal data by emailing support@paxyn.com with the subject line Paxyn Privacy Request or Paxyn Data Access Request. Paxyn will respond within 30 days of verifying the request. If a request affects active purchases, moderation records, or legal obligations, Paxyn may retain the minimum data required by law and will explain that limitation in the response.

12. Children's Privacy

Paxyn is not directed to children under 13, and Paxyn does not knowingly collect personal data from children under 13. If you believe a child under 13 has submitted personal data to Paxyn, email support@paxyn.com with the subject line Child Privacy Concern so the account or content can be reviewed and removed.

13. Changes to This Policy

If Paxyn makes a material change to this policy, the app will provide notice through an in-app message, an updated support site page, or both before the revised policy takes effect. The effective version published on this page governs current processing.

14. Contact

Questions about this policy, privacy requests, and data-rights submissions should be sent to support@paxyn.com.