Paxyn Support
Quick answers for the exact flows Paxyn ships today: public plan discovery, plan publishing, organizer contact by phone or social link, optional AI Planning Desk guidance, and credit purchases through Apple in-app purchase.
Open the publish flow, add at least one cover image, fill in the title, overview, schedule, venue or remote link, guest limit, and contact method, then submit. Paxyn blocks publishing if required fields or the contact format are incomplete.
From the plan detail page, Paxyn opens the organizer's phone number in the dialer or opens the organizer's social link in the browser or linked app. Paxyn does not provide attendee-to-host in-app direct messaging in the current release.
Use the same Apple ID that made the original purchase and reopen the Credit Store. If your balance does not refresh after Apple confirms the purchase, email support with the Apple receipt details and the account email used in Paxyn.
Unused credits stay on your Paxyn account for eligible in-app use such as AI Planning Desk guidance. Credits are non-transferable, are not cash, and may expire 12 months after purchase as described in the Terms.
The AI Planning Desk shows the credit cost per note before you submit a request. Credits are deducted only when you choose that optional drafting flow to refine plan copy or planning guidance.
Camera access is used to capture cover photos for plans and update your profile portrait directly from the device camera. If you do not want to use the camera, you can cancel that action.
Photo library access lets you attach existing images to a plan listing and update your portrait from saved media. Paxyn only uses the items you choose.
If you trigger a media flow that captures audio for plan-related content, Paxyn may request microphone permission. Audio access is optional and is not required to browse or publish a text-and-image plan.
Open the plan detail page, use the more menu, and choose Report Listing or Hide Plan. Paxyn records that moderation action so the listing can be reviewed and removed from your lineup if needed.